> For the complete documentation index, see [llms.txt](https://mieter.immodio.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mieter.immodio.app/en/anleitung/nachrichten.md). # Messages Communicate with your landlord through the Immodio tenant portal.

**Messages** is the main way to contact your landlord or property manager about your tenancy. * Each conversation has its own topic. Start a separate conversation for a different issue, such as arranging a handover, asking about rent or reporting damage. * Once an issue has been resolved, the landlord can mark the conversation as **Resolved**. Use the **Open** and **Resolved** filters to find conversations by status. * For conversations you started, both you and your landlord can change the status. For conversations started by the landlord, only the landlord can change it. * Use search to find specific conversations. {% hint style="info" %} A conversation is visible to all tenants in your tenancy who are registered in the Immodio tenant portal. {% endhint %} ### Start a new conversation 1. Select the **message icon**.

2. Select your **tenancy** from the dropdown list. 3. Enter a subject, for example “Arrange a viewing appointment”, and select **Start conversation**. You can stop the process with **Cancel**. 4. Enter your message in the text field at the bottom of the screen. 5. Select the **arrow icon** to send it to your landlord or property manager.